PRIVACY POLICY

Effective Date: April 7, 2026

Last Updated: April 2, 2026

Global Trinidad & Tobago is committed to protecting your privacy and handling your personal information responsibly and securely.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, interact with our services, or otherwise engage with us online.

Who We Are

Global Trinidad & Tobago is the national trade and investment promotion agency of the Republic of Trinidad and Tobago, with responsibility for promoting investment, supporting exporters, facilitating business opportunities and advancing the country’s international commercial visibility.

For the purposes of this Privacy Policy, Global Trinidad & Tobago is the data controller in respect of personal information collected through this website, unless otherwise stated.

Information We May Collect

We may collect and process the following categories of information:

(a) Information You Provide Directly

This may include information you submit when you:

• contact us through a form or email; 
• submit an inquiry or request; 
• register for updates, newsletters, events, or programmes; 
• request investor or exporter support; 
• engage with us for procurement, partnership, or stakeholder purposes. 

This information may include:

• your name; 
• email address; 
• telephone number; 
• company or organisation name; 
• job title; 
• country or location; 
• business or investment-related information; 
• any other information you voluntarily provide. 

(b) Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address; 
• browser type and version; 
• device type; 
• operating system; 
• referring website or source; 
• pages visited; 
• time spent on pages; 
• clickstream or navigation behaviour; 
• date and time of access. 

(c) Cookies and Similar Technologies

We may use cookies and similar technologies to support website functionality, performance, analytics, security, and user experience. Please see our Cookie Policy below for further information.

How We Use Your Information

We may use your personal information for the following purposes:

• to respond to your inquiries and requests; 
• to provide information about our services, programmes, and initiatives; 
• to support investor, exporter, buyer, stakeholder, or public engagement; 
• to improve website functionality, content, and user experience; 
• to administer events, campaigns, surveys, or outreach initiatives; 
• to monitor website usage and performance; 
• to maintain website and information security; 
• to comply with legal, regulatory, governance, audit, and reporting obligations; 
• to protect the rights, property, systems, and lawful interests of Global Trinidad & Tobago.

We will only process personal information where there is a lawful and appropriate basis to do so, including where reasonably necessary for legitimate institutional functions, public interest responsibilities, operational administration, legal or governance compliance, or in response to a request initiated by you.

How We Share Information

We do not sell your personal information.

We may share your information where necessary with:

• authorised employees, officers, or representatives of Global Trinidad & Tobago; 
• service providers or technology vendors supporting website hosting, website management analytics, communication, or form routing, maintenance, security, or related digital services; 
• government ministries, agencies, statutory authorities, or public bodies where relevant to your inquiry or engagement; 
• professional advisers, auditors, insurers, or legal representatives; 
• law enforcement or regulatory authorities where required by law or lawful process. 

Any such sharing will be limited to what is reasonably necessary for the relevant purpose.

Third-Party Service Providers and Cross-Border Processing

Some website-related systems, service providers, or technical infrastructure may process or store information outside of Trinidad and Tobago.

Where this occurs, Global Trinidad & Tobago takes reasonable steps to ensure that such processing is limited to legitimate website, communications, analytics, support, security, or operational purposes and is subject to appropriate safeguards as reasonably practicable. 

Website Submissions

Information submitted through this website should not be treated as confidential, proprietary, or legally privileged unless expressly requested or accepted through an authorised process.

Users should not submit highly sensitive, proprietary, classified, or legally privileged information through general website channels unless specifically requested through an authorised process.

This website and its general contact channels are not intended for urgent, emergency, time-critical, statutory, filing, procurement, or deadline-driven communications unless expressly stated otherwise. Users should use the appropriate authorised channel for such matters.

Website Transmissions

Communications transmitted over the internet, including email and website forms, may not be fully secure. Users should exercise caution when submitting sensitive information and use authorised channels where specifically directed.

Data Security

We take reasonable administrative, technical, and organisational measures to help protect personal information against unauthorised access, disclosure, alteration, misuse, or loss.

While Global Trinidad & Tobago takes reasonable steps to protect information submitted through this website, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, or as required for legal, governance, audit, operational, archival, or regulatory purposes.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Privacy Requests

Subject to applicable law, you may request access to or correction of personal information submitted through this website, or raise a privacy-related concern.

Global Trinidad & Tobago will review privacy-related requests and complaints in accordance with applicable law, internal governance requirements, and operational feasibility. Submission of a request does not guarantee that the request can be granted in every case.

• access to personal information we hold about you; 
• correction of inaccurate or incomplete information; 
• clarification as to how your information is being used; 
• withdrawal from certain communications or engagement channels, where applicable. 

To make a request, please contact us using the details provided in the Contact |Complaints |Data Rights section below.

We may request sufficient information to verify your identity before processing certain requests.

Children’s Privacy

This website is intended for a general audience and is not directed specifically to children. We do not knowingly collect personal information from children through this website without appropriate authority or context.

External Links

Our website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, security, or operation of those external sites. Users should review the privacy policies and terms applicable to any third-party site they visit.

Global Trinidad & Tobago may maintain a presence on third-party platforms or social media channels. Such platforms are operated independently and may be subject to their own terms, privacy practices, and operational limitations. Engagement through such channels does not necessarily constitute formal notice, official communication, or a guaranteed response mechanism.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, technical, or website-related changes.

Any updates will be posted on this page together with the revised effective date.

Contact | Data Rights Requests

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact:

Global Trinidad & Tobago
151B Charlotte Street
Port of Spain
Trinidad and Tobago

Email: information@globaltnt.com
Telephone: +1 868 612 3988

 

WEBSITE TERMS OF USE |TERMS & CONDITIONS

Website Terms of Use

Effective Date: April 7, 2026
Last Updated: April 2, 2026

By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use this website.

This website is owned and operated by Global Trinidad & Tobago, the trading name of Trinidad and Tobago Trade and Investment Promotion Agency Limited (TTTIPA).

Purpose of the Website

This website is intended to provide general information about Global Trinidad & Tobago, Trinidad and Tobago’s trade and investment environment, our services, programmes, initiatives, publications, opportunities, and related matters.

The content is provided for general informational and promotional purposes only.

No Professional or Regulatory Advice

The information on this website does not constitute:

• legal advice; 
• financial advice; 
• tax advice; 
• immigration advice; 
• regulatory approval; 
• investment advice; 
• procurement advice; or 
• professional advice of any kind. 

Users should seek independent professional advice and consult the relevant competent authorities before acting on any information provided through this website.

No content on this website should be relied upon as a substitute for formal legal, regulatory, commercial, or professional guidance.

No Reliance | No Commitment

Users who choose to rely on information published on this website do so at their own discretion and risk.

Any investment, export, procurement, business, regulatory, licensing, incentive, or facilitation process remains subject to applicable law, policy, due diligence, review, approvals, and the requirements of the relevant competent authority.

No Official Decision or Formal Communication

Unless expressly stated otherwise, content published on this website does not constitute a formal decision, approval, directive, policy instrument, contract, waiver, representation, or official communication binding on Global Trinidad & Tobago.

Procurement Disclaimer

Users should not rely on website content in relation to procurement unless the relevant information is expressly confirmed in formal procurement documentation issued through authorised institutional channels.

Nothing on this website shall be construed as constituting an invitation to treat, request for proposal, award commitment, contractual offer, or procurement approval unless issued through Global Trinidad & Tobago’s formal procurement processes and authorised channels.

Accuracy and Availability of Information

Global Trinidad & Tobago makes reasonable efforts to ensure that website content is accurate and current at the time of publication. However, we do not guarantee that all content is complete, accurate, current, available, or free from error at all times.

We may update, change, suspend, remove, or restrict access to any part of this website at any time without notice for operational, legal, governance, maintenance, security, or other institutional reasons.

Website Submissions and Communications

Submission of an inquiry, message, or document through this website does not guarantee review, response, acceptance, action, or formal engagement by Global Trinidad & Tobago.

Website communications should not be relied upon where time-sensitive legal, regulatory, procurement, business, or filing deadlines apply.

Global Trinidad & Tobago reserves the right not to respond to, process, publish, or otherwise act upon communications that are abusive, unlawful, misleading, threatening, irrelevant, duplicative, or otherwise inappropriate, or that are submitted outside the intended purpose of the relevant communication channel.

Use of Website

You agree to use this website only for lawful purposes and in a manner that does not:

• violate any applicable law or regulation; 
• infringe the rights of others; 
• interfere with or disrupt website functionality, security, or availability; 
• introduce viruses, malicious code, bots, or harmful material; 
• attempt unauthorised access to any part of the website, systems, or data; 
• misuse contact forms, email channels, or public resources. 

We reserve the right to restrict or block access where misuse is suspected.

Users are responsible for their own interpretation and use of information on this website.

Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to:

• text, 
• graphics, 
• icons, 
• images, 
• logos, 
• branding, 
• design elements, 
• downloadable materials, 
• publications, 
• page layouts, 
• audio-visual content, 

is owned by or licensed to Global Trinidad & Tobago and is protected by applicable intellectual property and related laws.

Users may view, download, and print website content for personal, informational, educational, or internal business reference purposes only, provided that:

• the content is not altered or misrepresented; 
• all copyright and proprietary notices are preserved; and 
• the use does not imply endorsement, affiliation, or official approval by Global Trinidad & Tobago. 

No content may be copied, reproduced, republished, sold, distributed, modified, exploited, or used for commercial purposes without prior written permission, unless otherwise expressly permitted.

Downloadable documents, guides, publications, templates, and other materials made available through this website are provided for general informational convenience only and may be updated, replaced, withdrawn, or superseded without notice. Users should verify whether they are relying on the most current version and, where relevant, consult the appropriate authorised source or business contact.

Third-Party Content and Links

This website may contain links to third-party websites, services, publications, or resources for user convenience.

Such links do not constitute endorsement, approval, sponsorship, verification, or adoption by Global Trinidad & Tobago of:

• the external organisation; 
• its content; 
• its products or services; 
• its opinions or statements. 

We are not responsible for the availability, accuracy, security, legality, or content of any external website or third-party resource.

Users access third-party content at their own risk.

Limitation of Liability

To the fullest extent permitted by law Global Trinidad & Tobago, shall not be liable for any loss, damage, cost, expense, claim, or liability arising from use of, or reliance on, this website or any linked third-party website, including any interruption, inaccuracy, omission, technical issue, or unavailability affecting the website.

This limitation applies whether the alleged liability arises in contract, tort, negligence, statutory duty or otherwise.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Waiver

Nothing on this website shall be interpreted as waiving, varying, limiting, or replacing any legal right, procedural requirement, approval process, contractual protection, institutional safeguard, or statutory obligation applicable to Global Trinidad & Tobago or any user of this website.

Privacy and Cookies

Use of this website is also subject to our:

• Privacy Policy 
• Cookie Policy 

Users are encouraged to review those policies carefully.

Changes to These Terms

We may amend these Terms of Use from time to time. Updated versions will be posted on this page together with the revised effective date.

Continued use of the website after any changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Trinidad and Tobago.

Contact

If you have any questions regarding these Terms of Use, please contact:

Global Trinidad & Tobago
151B Charlotte Street
Port of Spain
Trinidad and Tobago

Email: information@globaltnt.com
Telephone: +1 868 612 3988

 

COOKIE POLICY

Cookie Policy

Effective Date: April 7, 2026
Last Updated: April 2, 2026

This Cookie Policy explains how Global Trinidad & Tobago uses cookies and similar technologies on this website.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide information about how the site is used.

How We Use Cookies

We may use cookies and similar technologies for purposes such as:

• enabling core website functionality; 
• remembering preferences or settings; 
• supporting security and fraud prevention; 
• measuring website traffic and usage; 
• understanding how visitors interact with the site; 
• improving website performance and user experience. 

Types of Cookies We May Use

(a) Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be switched off in our systems.

(b) Performance |Analytics Cookies

These cookies help us understand how visitors use the website so that we can improve functionality, performance, and content.

(c) Functional Cookies

These cookies may allow the website to remember choices you make, such as preferences or region settings.

(d) Third-Party Cookies

Some cookies may be placed by third-party services or platforms integrated into the website, such as analytics tools, embedded content, or social media features.

Consent and Cookie Preferences

Where applicable, users may be presented with a cookie notice or preference tool when first visiting the website.

Where applicable and where supported by the website’s technical configuration, non-essential cookies may be deployed subject to user preference or consent mechanisms.

Browser Controls

Most web browsers allow you to manage cookies through browser settings. You can usually choose to block or delete cookies at any time.

Please note that disabling certain cookies may affect website functionality or user experience.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect technical, legal, or operational changes.

Any updates will be posted on this page together with the revised effective date.

Contact

If you have any questions about this Cookie Policy, please contact:

Global Trinidad & Tobago
151B Charlotte Street
Port of Spain
Trinidad and Tobago

Email: information@globaltnt.com
Telephone: +1 868 612 3988

ACCESSIBILITY STATEMENT

Accessibility Statement

Global Trinidad & Tobago is committed to making this website as accessible and user-friendly as reasonably possible for all users.

We recognise the importance of inclusive digital access and are working to improve the usability, readability and accessibility of our online content and services.

While Global Trinidad & Tobago is committed to improving accessibility over time, not all content or features may be fully accessible in every instance.

Our Commitment

We aim, where reasonably practicable, to ensure that this website is accessible to a broad range of users, including persons using assistive technologies or alternative methods of access.

We are continuously reviewing and improving website accessibility as part of our broader digital and public engagement efforts.

Ongoing Improvements

We recognise that some parts of the website, including certain downloadable files, third-party content, embedded features, or legacy materials, may not yet be fully accessible in every respect. 

We are committed to identifying and addressing accessibility issues over time as part of ongoing website development and improvement.

Need Assistance?

If you experience difficulty accessing any part of this website, or if you require information in an alternative format where reasonably available, please contact us:

Email: information@globaltnt.com
Telephone: +1 868 612 3988

Please include:

• the page or feature you were trying to access; 
• the nature of the issue encountered; and 
• your preferred format or support need, if applicable. 

We will make reasonable efforts to assist.

EXTERNAL LINKS |THIRD-PARTY DISCLAIMER

External Links and Third-Party Content Disclaimer

This website may contain links to third-party websites, platforms, tools, publications, or resources for convenience and informational purposes.

Such links do not constitute endorsement, approval, sponsorship, verification, control, or responsibility on the part of Global Trinidad &Tobago for any third-party content, organisation, service, website, statement, product, or offering.

Users access third-party websites, resources and content at their own discretion and risk.

No Responsibility for External Content

Global Trinidad & Tobago is not responsible for:

• the availability or operation of external websites; 
• the accuracy or completeness of third-party information; 
• the privacy, security, or terms applicable to third-party sites; 
• any products, services, claims, or representations made by third parties. 

Users access third-party websites and resources entirely at their own risk.

We encourage users to review the privacy policies, terms of use, and other notices applicable to any external site they visit.

COPYRIGHT |CONTENT USE LANGUAGE

Copyright and Content Use Notice

Unless otherwise stated, the content on this website is the property of Global Trinidad & Tobago or is used under appropriate licence or permission. Use of Global Trinidad & Tobago’s name, logos, branding, marks, or visual identity in any manner suggesting partnership, affiliation, sponsorship, endorsement, approval, or official status is prohibited unless expressly authorised in writing.

Global Trinidad & Tobago reserves all rights in relation to its intellectual property and may take appropriate action in respect of unauthorised use, infringement, or misrepresentation

All rights are reserved.

Permitted Use

Website content may be viewed, downloaded, and printed for:

• personal reference; 
• educational use; 
• non-commercial informational use; 
• internal business reference, 

provided that:

• the content is not altered, distorted, or taken out of context; 
• all copyright and proprietary notices are retained; and 
• no use suggests endorsement, affiliation, or approval by Global Trinidad & Tobago where none exists. 

Restricted Use

Without prior written permission, users may not:

• reproduce, republish, redistribute, or commercially exploit website content; 
• adapt, edit, modify, or create derivative works from protected content; 
• use the Global Trinidad & Tobago name, logo, branding, or visual identity in a misleading or unauthorised manner; 
• scrape, extract, or systematically harvest website content for unauthorised use. 

Requests for permission to use website content should be directed to:

Email: information@globaltnt.com

CONTACT |COMPLAINTS |DATA RIGHTS CHANNEL

Formal Institutional Matters

For formal legal notices, procurement communications, or other official institutional matters, users should use the relevant authorised channel and should not rely on the general website contact form unless specifically directed to do so.

Contact, Complaints and Data Rights Requests

If you have questions, concerns, complaints, or requests relating to this website, our published content, or your personal information, you may contact us using the details below.

General Contact

Global Trinidad & Tobago
151B Charlotte Street
Port of Spain
Trinidad and Tobago

Email: information@globaltnt.com
Telephone: +1 868 612 3988

Website Feedback |Technical Issues

If you encounter a technical issue or accessibility concern on the website, please contact us and include:

• the webpage or feature affected; 
• a brief description of the issue; and 
• your contact information (if you would like a response). 

Privacy |Data Rights Requests

If you wish to make a privacy-related inquiry or request concerning personal information submitted through this website, please contact:

Email: information@globaltnt.com
Subject Line: Privacy Request |Data Rights Request

Please provide enough information for us to understand and respond to your request.

We may request reasonable proof of identity where necessary before acting on certain requests.